Network Site Survey

(812) 475-8895

Mail Machines

Network Configuration Questionnaire

IM/IS Series Mailing Configuration for LAN-based Networks

Southern Business Machines is proud to announce the ability for our IM/IS Series Mailing Machines to communicate with our Postage and Online Service servers via your LAN connection. Prior to performing the install, there are certain items that must be known. Please complete the questionnaire below and fax it back to us at 812-475-9598 or email it to If you have any questions filling out this form, feel free to contact our Service Manager, Vincent Altmeyer at 812-475-8895 or


1. Type of Network Connection available.
Physical LAN Port (Ethernet RJ45)  YesNo
Wireless LAN (802.11 b/g/n)            YesNo
Wireless Password (WPA2-PSK, WPA-PSK, WEP):

2. The DHCP Server is the most common method of capturing an IP Address, Subnet Mask and Default Gateway to the IM/IS Series. This server is designed to alleviate the need to provide a static IP Address, Subnet Mask and Default Gateway, which are all needed to perform the LAN connection.

Is a DHCP Server enabled? YesNo

If the response is NO, provide a dedicated IP Address, Subnet Mask & Default Gateway:

IP address:            

Subnet Mask:       

Default Gateway:


3. The IM/IS Series also requires a DNS Address to assist with resolving network names to IP Addresses.

Is a DNS Server enabled? YesNo

If the response is NO, provide a dedicated DNS & Alternate DNS Address

DNS Address:

Alt DNS:          


4. If a Proxy Server is used to access the Internet, the IM/IS Series can be configured to use it when an attempt to access to our servers though your Internet connection is made.

Is a Proxy Server enabled? YesNo

If the response is YES, provide the appropriate Proxy Server information:

Proxy URL:           

Proxy Port:           

Proxy Password:

What type of Proxy Server is enabled (HTTP, SOCKS, etc)?


5. The IM/IS Series communicates to our servers by opening a secure communication
over your Internet access based on the Secure Sockets Layer (SSL) protocol.

Is the SSL/Port 443 open? YesNo

If the response is NO, provide an Alternate Secured Port:

Alternate Port:


Contact Information

Please provide your name, email and phone number so that we may contact you to discuss details regarding your pending installation:

Your Name:                  

Your Email:                  

Company Name:         

Your Phone Number:

Additionally, please provide a contact within your IT team that may be consulted in the event that your local service provider has questions or concerns:

Name and Job Title:

Phone Number:       

Please fax or email this questionnaire back to us at:
Southern Business Machines
2040 Division Street
Evansville, IN 47711
Phone: 812-475-8895
Fax: 812-475-9598

IM/IS LAN Security Overview

Server Communications Principle:

When the mailing machine needs to connect to the Neopost USA servers, it opens a secure communication based on the SSL protocol over the Internet between the mailing machine and the Neopost USA Servers. By default the mailing machine uses the same port used for HTTPS (HyperText Transfer Protocol Secured), which is port 443. It uses an DNS Look up of “ (”
The mailing system doesn’t integrate, or embed, an email client/server. Mail spamming is not possible from the mailing system because the mailing machine doesn’t integrate an email client or server.
No remote access from the LAN on the mailing system is possible. Outgoing Internet connections are always initiated by the mailing system. Communication from the Network toward the mailing system is not possible. Communication ports are used only during communication with the Neopost Servers.
The ports used to communicate with the Neopost Servers are only opened during the communication. When the communication is finished, the port on the mailing system is closed.
No integrated Web server. The mailing system does not include a Web Server. Thus, a connection with a Web browser on the mailing system is not possible. The mailing system will not allow third-party applications to be loaded. The IS/IM machines use a proprietary version of the Windows Mobile platform and therefore will not allow any programs, applications or drivers to be downloaded.
Communications Ports Used On The Mailing Machine:

Protocol - Port Number

SSL - 443

MAS/Postal Accountant Connection - 7000

Default Proxy Connection - 8080

Network Site Survey for MailMachines